Support 
Knowledgebase
IMPORTANT! This section describes how to install the plugin and get it working. You must use this method using the wordpress plugin uploader on some hosts produces header errors.
1. Please unzip and upload the "Real FTP Upload" directory to your '/wp-content/plugins/' directory...
2. NOTE: There are reports that wordpress 4.1 plugin uploader is corrupting this plugin. Please use step 1 only
3. Then activate the plugin through the 'Plugins' menu in WordPress...
4. Use shortcode '
5. Configure your ftp server account settings, email notification settings and acceptable file extension settings in the dashboard under Settings>Real FTP Upload Settings. File extensions should contain no spaces IE "pdf.,jpeg.,zip" a comma separating each extension.
That's It!
Please note that the user on the FTP server that is to receive the uploaded files, must be configured to provide full permissions. That user must be able to create directories in the ftp folder as well as delete files (in case a client want's to overwrite that file with a newer version. Failure to configure the ftp user to create directories will result in the plugin not capable of working. You can test this using any ftp client.
IF you have problems or questions, and while I cannot support every FTP server out there I can try to help as much as possible. You would need to create a ticket by sending an email to support@muskokagraphics.com Please provide at that time:
• FTP Access to your website's wordpress plugin folder
FTP Hostname:
FTP Username:
FTP Password:
• Admin access to your wordpress website
URL to your website login: (www.domainname.com/wp-admin)
Username & Password for your Admin Login:
• FTP information to where the plugin should upload files
FTP Hostname:
FTP Username:
FTP Password:
Cheers
Mark Wigston
- 0 Users Found This Useful
